January 14, 2026 · 7 min read
Apparel exchange rates are a hidden line item on every uniform program. The most common cause isn't the wearer. It's the assumption that a large from one mill is a large from another.
Build a reference set
Order a fit sample of each size in every fabric you standardize on. Keep it in a labeled bin. Every future re-order references the bin, not a spec sheet.
Audit the return rate quarterly
Track exchanges by SKU and size. A single style that's off by a full letter is worth pulling and re-fitting; the amortized cost of chasing exchanges usually exceeds the cost of re-tooling.